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Layoff News

Tracking the latest layoffs due to Ai automation.

Filtering by: Customer Service Automation (3 results) Clear all

Travel Insurance Nov 26, 2025

Allianz Partners Cuts 1,800 Jobs as AI Takes Over Call Centers

MUNICH — Travel insurance giant Allianz Partners is cutting up to 1,800 jobs as it turns to artificial intelligence to handle customer service. The move signals a major shift for…

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Travel Insurance

MUNICH — Travel insurance giant Allianz Partners is cutting up to 1,800 jobs as it turns to artificial intelligence to…

Nov 26, 2025 Read

Hospitality Nov 3, 2025

Marriott Cuts Staff at Customer Centers in Digital Shift

Marriott International is cutting jobs at its Customer Engagement Centers, confirming today that a “very small subset” of staff will be let go following a review of how guests contact…

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Hospitality

Marriott International is cutting jobs at its Customer Engagement Centers, confirming today that a “very small subset” of staff will…

Nov 3, 2025 Read

Retail Banking Jul 28, 2025

CBA Cuts Direct Banking Jobs to Use AI Tools; Union Claims 90 Roles Hit

The Commonwealth Bank of Australia (CBA) is cutting 45 jobs from its direct banking team today as the company moves those tasks to a new artificial intelligence system. The bank…

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Retail Banking

The Commonwealth Bank of Australia (CBA) is cutting 45 jobs from its direct banking team today as the company moves…

Jul 28, 2025 Read